Category: Content and Design

  • Add video to email

    All video links are converted to high-quality GIFs –  even if the video gets deleted or made private, your newsletter will still contain the video.

    If you are using a Youtube link, the privacy settings of the uploading party could prevent you from successfully inserting the video.

    When copying the URL from Youtube, make sure to copy the URL from the Address bar of your browser.

    In most cases, the process of uploading a video might take up to 2 minutes, depending on the length of the original video.

    That’s it!

    If you are stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.

  • Fix image upload format

    The image block accepts .jpg, .png, and .gif type files. If the type is correct, but you’re still having trouble, please contact [email protected] and attach the image so the technical team can investigate what the issue might be.

    That’s it!

    If you are stuck on a specific task or can’t find a way to execute a particular job, contact our support team via LiveChat or [email protected] – we’re here to help 24/7.